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Did you know we have a free PIXIE design service?

Simply follow the link below and send us your home’s floor plans or RCP (Reflected Ceiling Plans)

We’ll work through PIXIEFYING your home and send you:

  • Your plans marked up with installation location of products
  • A complete matrix of proposed system operation

You can then hand these directly to your electrician who can provide a price.

Its that simple.

Note: These design can take between 48 hours to 5 working days depending on demand

Get Your Free PIXIE Smart Home Design.


1. I cannot see my preferred wallplate in your list of compatible wallplates, will PIXIE still work?

PIXIE's modular approach means it will work with any manufacturer's wallplates.

A number of PIXIE devices can be installed as a 'PUCK' - that is installed in the wall cavity, rather than directly into the wallplate.

If you are unsure ask your electrician or email PIXIE support for clarification and confirmation.

2. How do I manually pair a dimmer, switch or timer to a PIXIE multifunction device?

Make sure the load connected is turned off.

Then on the MASTER device, press the button 4 times quickly in less than 2 seconds.

You now have 30 seconds.

Go to the Multifunction device you wish to pair to this master device.

Press the Multifunction button 4 times quickly in less than 2 seconds.

Both devices will flash and pulse and in approx. 5-7 seconds, flashing will stop on both devices. 

Test the operation, if not successful repeat.

3. Can I control the same light/s from more than one location?

Yes, using the PIXIE Multifunction controller it is possible to control 1 light or circuit of lights from multiple locations throughout your home.

4. How do I give access to other family members to the mobile phone Apps?
There are a number of simple ways to do this depedning on the App you are using - PIXIE or PIXIE PLUS.

Visit the PIXIE PLUS youtube channel to watch how to do this.




For the most up to date PIXIE information head to the PIXIE Support page